1. Choose Your Design

Browse our website and select the grill design you want. Once your order is placed, we’ll handle the rest.

We have production offices in both Australia and the United States, and your mold kit will be shipped from whichever location is closer to you for faster delivery.

2. Mold Kit Shipped Within 24 Hours

We ship out your mold kit within 24 business hours of receiving your order, provided we have stock available.

Orders placed on weekends or public holidays will be shipped on the next business day.

One free mold kit is included with every order and will be sent to the shipping address you provide at checkout.

3. Need an Extra Mold Kit?

Each kit includes enough materials for three separate attempts. If you’re ordering for a friend, want backup putty, or expect to need another kit, you can purchase additional kits in our Extra Mold Kit section.

4. Take Your Mold at Home

Our kits are designed to be used at home—no dental visit or special skills required. Each kit includes:

• Dental putty and trays

• Clear step-by-step instructions

• A design form with a diagram for tooth selection and customization

You’ll follow the instructions to take your mold and mark the diagram with your desired tooth placement.

For example, if a design is shown on the right side of the mouth, you're free to switch it to the left, center, or bottom row—as long as it’s the same design and metal type.

5. Send Your Mold Back

Once completed, return your mold and design form to either our Australian or US office (we’ll direct you to the closest one). We’ll begin production as soon as we receive your mold.

6. Manufacturing Process

Every grill is custom made. Here’s what happens:

• Your impression is poured into a stone mold

• The grill is either hand-designed or 3D-modeled, depending on the design complexity

• It’s then cast into your selected metal

• Our team completes the final shaping, polishing, and finishing

• Any stone setting, engraving, or cutouts are added at this stage

7. Production Timeline

We aim to complete all grillz within 3–4 weeks from the time we receive your molds. However, slight delays may occur due to:

• High order volumes

• Shipping or customs delays

• Casting or materials supply issues

We always strive to meet our timelines and will keep you informed throughout the process.

8. Final Approval & Delivery

Once your grill is complete, we’ll send you photos of the finished piece for approval. After that, it will be shipped via express post, and you’ll receive tracking details.

Your grill will arrive ready to wear straight out of the box.

Questions?

We’re here to help. If you have any questions about the process, feel free to reach out to our team at any time.