
Lifetime Guarantee
Designed for durability. If your piece cracks, snaps, arrives damaged, or isn’t made to your confirmed specifications, we’ll repair or remake it free of charge.
Do you ship internationally?
Yes. We are have two offices, one in Australia and one in United States and we ship worldwide. Shipping times vary depending on location once your piece is completed.
How long does production take?
All pieces that are made to order require 4–6 weeks production time. If an item is in stock it will not be marked "made to order" and is available for dispatch immediately.
Do you guys offer payment plans?
We do! if you don't have afterpay or klarna you can reach out to us directly here to organise a payment plan.
Can I customise my piece?
Yes. You can select your metal, size, and available design options before ordering. If you require further customisation, contact us here prior to purchasing.
What if there’s a manufacturing issue?
If your order arrives damaged or wrong, contact us immediately. We will repair or remake the piece at no cost.
Can I cancel or change my order?
Because each piece is custom all orders are final. Please ensure your specifications are correct before ordering.
Do you offer a warranty?
Yes. We stand behind our craftsmanship. Manufacturing faults are covered. Normal wear, accidental damage, or misuse are not included.
